| Terms & Conditions |
 |
Please read the following points carefully as use of our
website and purchase of products by you mean that you agree to
them.
Shopping with www.whitestarmomentos.co.uk |
|
 |
|
You can order products displayed
on this website online via paypal, by postal
order, or by personal cheque. |
|
|
|
If you have placed your order
on-line, we will quickly send you an e-mail to
confirm that we have received your order. The
email confirmation will be produced
automatically so that you have confirmation of
your order details. The fact that you receive
an automatic confirmation does not necessarily
mean that we will be able to meet your order. |
|
|
|
| Prices |
|
|
Our prices are shown on our
website. |
|
|
|
We try to make sure that the
prices on our website are accurate but we will
need to validate the price before we process
your order. We also aim to display items which
are in stock, as of the date shown, and which
can be dispatched to you quickly. If we are
unable to supply a particular item which you
have ordered or if the correct price for an
item is different from the price on your
order, we will notify you as soon as we can
after receiving your order. If this happens,
you may cancel your order and we will refund
you any money which you have paid. |
|
|
|
| Payment |
|
|
To ensure that shopping on-line is
secure, your credit card details will be
encrypted to minimise the possibility of someone
being able to read your details as they are sent
to us over the internet. |
|
|
|
The prices displayed on our web
site are in british pounds. The total amount
will be charged to your credit card in British
pounds. |
|
|
|
We currently debit money from
your account within one working day after we
have received your order. |
|
|
|
| Returns |
|
|
If you are not satisfied with the
items you receive, please notify us by email,
within 24 hours of receipt, providing the following
information: |
|
|
|
|
Name and address the order
was delivered to |
|
|
|
|
The order number |
|
|
|
|
The reason you wish to
return the item |
|
|
|
We will then email you a returns confirmation number
to be included with the item and the address to return it
to. Goods must be returned within 7 days of receipt. |
|
|
|
Returned items must be in their
original packaging. |
|
|
|
We recommend you obtain a proof of
postage certificate from the post office, as we
cannot take responsibility for goods lost in the
post. We would recommend that you use recorded
delivery as this requires a signature. |
|
|
|
We do not refund the cost of
return postage, unless the return is as a result
of our own error, or the whole order was faulty. |
|
|
|
If you wish to cancel your order
before dispatch or exchange or refund any items,
you are asked to contact us, by telephone or
email as soon as is practicably possible. |
|
|
|
Our delivery rates are as follows: |
|
|
| Area |
Prices |
| UK |
FREE |
| Europe |
Up to £10 = £3.50
£10.01 - £30 = £5.00
£30.01 - £100 = £10.00
£100.01+ = £20.00 |
| Rest of World |
Up to £10 = £4.75
£10.01 - £30 = £7.75
£30.01 - £100 = £13.75
£100.01+ = £27.50 |
|
|
|
| Our responsibility |
|
|
We will not be responsible for
any losses resulting from your use or the
inability to use our website or resulting from
unauthorised access to, or alteration of your
transmissions or data in circumstances which
are beyond our control. |
|
|
|
We will not be responsible for
your loss of profits, wasted expenditure,
corruption or destruction of data or any other
loss which does not directly result from
something we have done wrong. |
|
|
|
You will be responsible if you
use this website in breach of these terms of
use and will reimburse us for any loss that
you cause to us as a result of your misuse. |
|
|
|
We make no promise that our
website will be uninterrupted or entirely
error free. Because of the nature of the
Internet, the shopping online service is
provided on an 'as is' and 'as available'
basis. We are not responsible to you if we are
unable to provide our Internet services for
any reason beyond our control. |
|
|
|
This does not affect your
statutory rights as a consumer. |
|
|
|
| Copyright /trademarks/data protection |
|
|
All rights in the designs and
information on our website are owned by us. |
|
|
|
You may view, copy and print
portions of our website for the sole purpose
of placing an order with us. The materials on
our website may not be used for any other
purpose. |
|
 |
|
We will use the information which you provide and the
records of items you buy to constantly monitor and
improve our service and for marketing purposes in
accordance with our privacy policy. |
|
|
|
| Links to other websites and services |
|
|
Our website contains links to
other websites which are not under the control
of and are not maintained by us. These links
are provided for your convenience only and we
are not responsible for the content of those
sites. |
|
|
|
| General |
|
|
We may change or withdraw any
part of our website, or may refuse you access
to the website at any time if we consider it
necessary. |
|
|
